Note: Reset your device only if you are unable to restart it. Press and hold the Sleep/Wake button until the Apple logo appears.Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.If you are still seeing the same issue after quitting and relaunching the apps on your iPhone, I recommend restarting your phone and then resetting if it's still not working: Restarting your device Swipe left or right until you have located the app you wish to close.If the issue persists after signing out and back in, I recommend quitting and relaunching the applications on your iPhone: IOS: Changing the signed-in iTunes Store Apple ID account The last step states to sign in with another account, but for the situation you described, I recommend just signing in with your same Apple ID. Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID. Tap Settings > iTunes & App Stores, then tap the Apple ID signed in. For this issue, I recommend signing out and back into the iTunes Store on your iPhone: Thank you for the details of the issue you are experiencing with the Google Drive app on your iPhone.
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